Green P Parking App

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I have a new phone number. What do I do?

If you have a new phone number, you will need to register a new account for that phone number. You can deactivate your current account online at and then sign up for a new account. If you have a balance on your account you can e-mail and a refund will be made to the payment method that last funded your Green P Account. If you did not have a credit card/PayPal on file, the refund will be by cheque. Please allow 4 to 6 weeks for a refund by cheque to arrive from the time we receive and acknowledge your request. Please note, you will not have access to your parking history from your previous account. For situations where you no longer have access to the phone number registered to the original account, please email us at Please allow 10 business days to allow for old funds to be transferred to your new account.