I have paid for my parking session, but I entered the incorrect licence plate. What do I do now?

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If you have paid for parking and have not received a Parking Infraction Notice (PIN), please create a new parking session with the correct licence plate number. Then, email Customer Service at mobilepay@greenp.com containing the details of your transaction(s) and we will be able to provide a refund for the first session containing the incorrect information.

If you have paid for parking and have received a PIN, please contact Parking Tag Operations by phone at 416-397-TAGS (8247), email parkingtags@toronto.ca, or visit any of the four Customer Service Counter Locations.